Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from mentormat.com (referred to as the “Site”).

Personal information we collect

When you visit the Site, we automatically gather certain information about your device, such as your web browser, IP address, time zone, and some of the cookies stored on your device. Moreover, as you navigate the Site, we collect data about the specific web pages or products you view, the websites or search terms that directed you to the Site, and how you engage with the Site. We term this automatically collected data “Device Information”.

We gather Device Information through various technologies:

– “Cookies” are files stored on your device or computer that often contain an anonymous unique identifier. For more details about cookies and how to disable them, you can visit http://www.allaboutcookies.org.

– “Log files” monitor activities on the Site, recording data like your IP address, browser type, internet service provider, referring/exit pages, and timestamps.

– “Web beacons”, “tags”, and “pixels” are electronic files that track your browsing behavior on the Site.

Furthermore, when you make a purchase or attempt to do so through the Site, we collect specific information from you, including your name, billing address, payment details (such as credit card numbers and PayPal account information), email address, and phone number. We refer to this information as “Order Information”.

In this Privacy Policy, when we mention “Personal Information”, we are referring to both Device Information and Order Information.

How do we use your personal information?

We utilize the Order Information we collect primarily to fulfill orders placed through the Site. This includes processing your payment details and issuing invoices and/or order confirmations. Additionally, we use this Order Information to:

– Correspond with you

– Assess our orders for potential risks or fraudulent activities

– Provide you with information or advertisements about our products or services, in accordance with the preferences you have shared with us

The Device Information we gather is utilized to assist us in identifying potential risks and fraudulent activities (particularly your IP address). Moreover, we use this data to enhance and optimize our Site. For instance, we generate analytics to understand how our customers navigate and engage with the Site, and to evaluate the effectiveness of our marketing and advertising efforts.

Sharing your personal Information

We may share your Personal Information with third parties to assist us in using your Personal Information as described above. For instance, we use Hostinger to host our website—you can learn more about how Hostinger uses your Personal Information by visiting their privacy policy here: https://www.hostinger.com/legal/privacy-policy. We also utilize Google Analytics to help us comprehend how our customers interact with the Site—you can find more information about how Google uses your Personal Information in their privacy policy here: https://www.google.com/intl/en/policies/privacy/. Additionally, you can opt-out of Google Analytics by visiting this link: https://tools.google.com/dlpage/gaoptout.

Furthermore, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise protect our rights.

Behavioural advertising

As mentioned earlier, we utilize your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For further details on how targeted advertising functions, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You have the option to opt out of targeted advertising by using the links provided below:

– Facebook: https://www.facebook.com/settings/?tab=ads

– Google: https://www.google.com/settings/ads/anonymous

– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Moreover, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track

Please be aware that we do not modify our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser. 

Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact information provided below.

Furthermore, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (for instance, if you place an order through the Site), or for other legitimate business interests outlined above. Additionally, please be aware that your information may be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you request us to delete this information.

Changes

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact us

For further information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us via email at info@mentormat.com.

Mentor Mat Team