OVERVIEW

Mentor Mat operates this website. When you use this site, the terms “we,” “us,” and “our” refer to Mentor Mat. Mentor Mat provides this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

When you visit our site and/or purchase a service from us, you are participating in our “Service” and agree to abide by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms of Service are applicable to all users of the site, including but not limited to browsers, freelancers (tutors), customers (students), and contributors of content. 

We urge you to carefully read these Terms of Service before accessing or using our website. By accessing or using any part of the site, you are agreeing to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to our current website will also be governed by the Terms of Service. You can always review the most current version of the Terms of Service on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our website is hosted by Hostinger. They provide us with the online platform that allows us to sell our services to you. 

SECTION 1 – WEBSITE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have reached the age of majority in your state or province of residence and have given us consent to allow any of your minor dependents to use this site.

You agree not to use our products for any illegal or unauthorized purpose and not to violate any laws in your jurisdiction (including but not limited to copyright laws) while using the service.

You must refrain from transmitting any worms or viruses or any code of a destructive nature.

Any breach or violation of these Terms will lead to an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We maintain the right to decline service to any individual at our discretion, regardless of the reason, and at any point in time.

You acknowledge that while your content (excluding credit card details) may be transmitted without encryption and could involve (a) transmissions across various networks and (b) alterations to meet the technical requirements of connecting networks or devices. However, credit card information is always encrypted during transfer over networks.

You agree not to replicate, duplicate, copy, sell, resell, or exploit any part of the Service, including the use of the Service or access to the Service, or any interaction on the website through which the service is provided, without obtaining explicit written consent from us.

The headings used in this agreement are included for convenience only and will not restrict or otherwise impact these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We do not assume responsibility for any inaccuracies, incompleteness, or lack of currency in the information provided on this website. The content presented here is intended for general informational purposes only and should not be solely relied upon for decision-making without consulting more reliable, accurate, complete, or timely sources of information. Any reliance on the material on this website is done at your own risk.

This website may include historical information which may not be current and is provided solely for reference purposes. We retain the right to alter the content of this website at any time, although we are not obligated to update any information on the site. By using this website, you agree that it is your responsibility to stay informed about any changes made to its content.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

The prices for our services may change without prior notice. We retain the right to alter or terminate the service, or any part of it, without warning at any time. We are not liable to you or any third party for any adjustments, price revisions, suspensions, or terminations of the service.

SECTION 5 – PRODUCTS OR SERVICES

We retain the right, though not the obligation, to restrict the sale of our services to specific individuals, geographic regions, or jurisdictions, which we may do on a case-by-case basis. We also reserve the right to limit the quantities of any products or services offered. Descriptions of services or pricing are subject to change at any time without notice, solely at our discretion. We reserve the right to terminate any service at any time. Any offer for a service on this site is void where prohibited.

We do not guarantee that the quality of any products, services, information, or other materials obtained through our service will meet your expectations, nor do we guarantee that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We retain the right to reject any order you make with us. We may, at our sole discretion, restrict or cancel quantities purchased per person, per household, or per order. These limitations may apply to orders placed under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we modify or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided when the order was placed.

You agree to furnish current, accurate, and complete purchase and account information for all transactions conducted at our store. You also agree to promptly update your account and other information, such as your email address and credit card details, so that we can process your transactions and contact you when necessary.

SECTION 7 – OPTIONAL TOOLS

We may grant you access to third-party tools, over which we have no monitoring, control, or input. You acknowledge and agree that we offer access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind, and without endorsement. We bear no liability whatsoever arising from or related to your use of optional third-party tools. Your use of any optional tools provided through the site is entirely at your own risk and discretion, and you should ensure that you understand and agree to the terms under which tools are provided by the relevant third-party provider(s).

Furthermore, we may introduce new services and/or features through the website in the future, including the release of new tools and resources. Such new features and/or services will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, and services accessible through our Service may incorporate materials from third parties. Links to third-party websites on this site may direct you to sites that are not affiliated with us. We do not bear responsibility for reviewing or assessing the content or accuracy of these third-party materials, and we do not guarantee or accept liability for any third-party materials, websites, or for any other materials, products, or services offered by third parties.

We are not accountable for any damages or harm arising from the purchase or utilization of goods, services, resources, content, or any other transactions conducted in connection with third-party websites. Prior to engaging in any transaction, carefully review the policies and practices of the third party and ensure you understand them. Any complaints, claims, concerns, or inquiries regarding third-party products should be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you submit certain specific materials at our request, such as contest entries, or if you voluntarily send creative ideas, suggestions, proposals, plans, or other materials to us, whether through online channels, email, postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise utilize in any medium any comments you send to us. We are not obligated to (1) maintain any comments in confidence; (2) provide compensation for any comments; or (3) respond to any comments.

While we may, at our discretion, monitor, edit, or remove content that we deem in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service, we have no obligation to do so.

You agree that your comments will not infringe upon any third party’s rights, including copyright, trademark, privacy, personality, or any other personal or proprietary right. Furthermore, you agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, nor will they contain any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone else, or mislead us or third parties regarding the origin of any comments. You are solely responsible for the accuracy of any comments you make. We bear no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 – PERSONAL INFORMATION

When you provide personal information through the website, it is regulated by our Privacy Policy, which can be found on our website.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on our site or within the Service that contains typographical errors, inaccuracies, or omissions related to service descriptions, pricing, promotions, and offers. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information, or cancel orders if any information in the Service or on any related website is inaccurate, at any time without prior notice (even after you have submitted your order).

We are not obligated to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. The absence of a specific update or refresh date indicated in the Service or on any related website should not be interpreted as an indication that all information in the Service or on any related website has been modified or updated.

SECTION 12 – PROHIBITED USES

In addition to other restrictions outlined in the Terms of Service, you are prohibited from utilizing the site or its content: (a) for any illegal purposes; (b) to solicit others to engage in unlawful activities; (c) to contravene any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon our intellectual property rights or the rights of others; (e) to engage in harassment, abuse, insults, harm, defamation, slander, disparagement, intimidation, or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to provide false or misleading information; (g) to upload or transmit viruses or any other malicious code that could impact the functionality or operation of the Service, related websites, or the Internet; (h) to gather or track personal information of others; (i) to engage in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for any obscene or immoral purposes; or (k) to interfere with or bypass the security features of the Service, related websites, or the Internet. We reserve the right to terminate your use of the Service or related website for breaching any of these prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We also do not warrant that the results obtained from using the service will be accurate or reliable. You agree that we may, from time to time, remove the service for indefinite periods or cancel the service at any time without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service, and all products and services delivered to you through the service, are provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied. This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall Mentor Mat, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind. This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products procured using the service. This also includes any other claim related to your use of the service or any product, including any errors or omissions in any content, or any loss or damage incurred as a result of using the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Mentor Mat and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. This determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service remain effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by informing us that you no longer wish to use our Services or by discontinuing the use of our site.

If, in our sole judgment, you fail to comply with any term or provision of these Terms of Service, or if we suspect that you have failed to comply, we may terminate this agreement at any time without notice. In such cases, you will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services (or any part thereof) accordingly.

SECTION 17 – ENTIRE AGREEMENT

The failure of us to enforce any right or provision of these Terms of Service shall not be considered a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted by us on this site or regarding the Service, constitute the entire agreement and understanding between you and us, governing your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the party that drafted them.

SECTION 18 – GOVERNING LAW

These Terms of Service, along with any separate agreements through which we provide you with Services, shall be governed by and interpreted in accordance with the laws of Canada.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can access the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and revisions on our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – PRICING POLICY

At Mentor Mat, we strive to provide high-quality educational services while ensuring our tutors are fairly compensated. This pricing policy outlines our commission structure and important updates regarding the onboarding process for tutors.

Commission Structure

Mentor Mat operates on a commission-based model for tutors. Our commission structure is designed to reward tutors as they gain experience and provide valuable lessons to students:

• Initial Commission Rate: 30% of the total fees charged for your services.
• Reduced Commission Rate: After completing 50 hours of teaching, the commission rate decreases to 26%.
• Further Reduced Commission Rate: Upon reaching 200 hours of teaching, the commission rate further reduces to 22%.

Pricing Breakdown

• Tutor Earnings: Calculated as follows:
  • For the first 50 hours: 70% of the total lesson fee (after 30% commission)
  • For 51 to 200 hours: 74% of the total lesson fee (after 26% commission)
  • Beyond 200 hours: 78% of the total lesson fee (after 22% commission)
• Mentor Mat Commission:
  • 30%, 26%, or 22% of the total lesson fee, depending on the tutor’s teaching hours.

Onboarding Process

Each tutor is required to conduct a complimentary first lesson upon selection by a student. A Mentor Mat team member will be present during this session to evaluate your teaching expertise.

Key Points:

• The first lesson is complimentary and incurs no charges to the student.
• Tutors must be prepared for this lesson, having discussed the student’s needs in advance and demonstrating a solid understanding of the subject matter.
• Performance during this lesson, along with feedback from the student, will determine your permanent status with Mentor Mat.

SECTION 21 – CONTACT INFORMATION

If you have any questions about the Terms of Service, please feel free to contact us at info@mentormat.com.